Thank you for choosing NET-SHOP EMPORIUM LLC Furniture & Everyday Products. To ensure you have a pleasant shopping experience, we have established the following return policy. Please read the following terms carefully before purchasing to understand your rights and obligations.

Return Conditions

Return Deadline: You may apply for a return within 13 days of receiving the goods. Applications submitted after this period will not be accepted.

Product Condition: Returned goods must be in their original packaging, unused, and undamaged. Accessories, instructions, and invoices should be returned together. We reserve the right to the final interpretation of the product condition (regardless of whether the product has been opened).

Return Process

Apply for a Return: If you meet the return conditions, please apply for a return via our customer service email or hotline, providing your order number and product information.

Return Confirmation: Our customer service team will verify your application and respond within 3 business days. If your return application is approved, we will complete a return authorization form and send it to you.

Return: After receiving the return authorization form, please return the goods as instructed. Please keep your mailing receipt for future inquiries.

Return Address: 5 EASTWOOD DR SPRINGFIELD, MA 01129
Email: help@net-shopemporium.online

Refund Policy

Refund Method: After receiving the returned goods and confirming that they meet the return conditions, we will process the refund within 7-10 business days. The refund will be processed using the original payment method.

Shipping Costs: Return shipping costs for personal reasons are borne by the customer. For returns due to quality issues or incorrect shipments, we will cover the shipping costs.

Returns in Special Circumstances

For returns due to product quality issues, transportation damage, or other special reasons, we will cover the round-trip shipping costs and provide a full refund or exchange service upon confirmation.

Contact Information

If you have any questions or need any assistance during the return process, please feel free to contact customer service. We are committed to providing you with excellent service and ensuring a smooth return experience.

Thank you for your support and trust in our furniture and household goods! We are committed to providing you with high-quality products and services.